HealthEdToGo: Using Design Thinking to Understand the Needs of Health Science Learners during Clinical Placement
Team: Caroline Hilk
The University of Minnesota Medical School, in collaboration with the University of Minnesota College of Design and the Office of Information Technology, has initiated a groundbreaking initiative to support healthcare professional learners, including MDs, nurses, dentists, and others, during their rotations across diverse clinical education sites. These sites encompass hospitals and outpatient clinics, constituting an integral component of their clinical training.
Our overarching goal is to enhance communication and support for these students by facilitating seamless access to real-time information, aiding in preparation for clinical experiences, and streamlining the assessment process. Leveraging human-centered design methodologies, such as user research, focus groups, and interviews, we delved into understanding the unique needs of these learners. Our poster encapsulates the transformative journey from identifying challenges to data gathering and comprehension of the potential impact.
Our findings illuminate the students’ preferences for on-demand information, uniformity across clinical sites, and ease of access to critical data. Recognizing their proactive engagement in seeking and sharing information, this research serves as a pivotal foundation for developing a user-friendly platform or app. This technological solution aims to empower students with efficient access to vital information about their clinical sites, ensuring a seamless and informed clinical training experience.
Keywords: healthcare design, human-centered design, UX design
Other Collaborators:
Laura Berger, Office of Information Technology
Caroline Hilk, Medical School
Holly Profitt, Medical School
Mark Rosenberg, Medical School
Barbara Smith, Office of Information Technology
