Email Communication

U of M email account

Your U of M email account is the official way the University communicates with students. YOU are responsible for knowing and understanding what is sent to you via U of M email.

Check your U of M email account regularly!

Information regarding financial aid, billing, course work, registration, advising, and other campus announcements are sent via email and, thus, you are encouraged not only to check your email but to thoroughly read the messages and to follow up as necessary. 

All students at the U of M get free access to the internet and a U of M email account. You can even access it from home by downloading the available software from the Web site above. Get software.

  • In order to log on to the registration website, you need to remember your email address and your password. Keep your password a secret!!

Use Your U of M Email Account for All Official Correspondence

We recommend that you do not forward your U of M account to another (such as Yahoo) because we have found that not all messages are consistently forwarded.

  • Submit all email inquiries regarding your academic record and financial aid records via your U of M email account. Due to privacy laws, University personnel cannot reply with personal student information to email inquiries received through any other email account. Be sure to include your U of M student ID number as there might be another student with the same name as you.
  • It is recommended that you “cc” yourself when sending correspondence.  This is especially important when conducting official business over email.

Email Etiquette

While email is often treated as an informal means of communication, there are rules and courtesies that should be followed.  

  • Clearly identify who you are. Provide your name and student ID number when communicating with instructors or University staff; your email address alone is not sufficient.
  • Provide sufficient information. For instance, when communicating with an instructor regarding a course, clearly identify the course and section number.  
  • Don’t email your instructor or advisor for information simply because it is easier than looking it up on your own. If the information you’re looking for is listed on the course syllabus, One Stop, etc., please be proactive and search for the information. Of course, if you have trouble finding it, we’ll be glad to help.  
  • Always include a subject line in an email message.  The subject should be specific and reflect the content of your message. “Help” is not a helpful subject header; “Help with comparison writing assignment” is.
  • Do not type the message in all UPPERCASE.  UPPERCASE IS DIFFICULT TO READ and gives the impression that you are yelling. 
  • Break the message into logical paragraphs.  This will make your message easier to follow.
  • Use correct grammar and spelling.  Use spell-check, but know it is not perfect.
  • When replying to a message, include enough of the original message to provide context. An email recipient might not recall the contents of the original message.
  • Don’t expect an immediate answer. Some faculty check their email multiple times each day, but others may only check a few times each week.  
  • Be courteous. 
  • Don’t assume familiarity with instructors or advisors by addressing them by their first name unless they have indicated that as a preference. Either “Dr. Nelson” or “Professor Nelson” is appropriate when addressing faculty.