College of Design

College of Design IT

The College of Design IT team supports the College's mission through proactive service to its faculty, staff, and students. We accomplish this, in part, by adding value to centrally provided IT services and avoiding unnecessary duplication. In addition, where there are needs with no viable central IT service available, we provide innovative and effective solutions to meet the need. In everything we do, we strive to be exemplary with a focus on service.

 

Services

Technology Consulting
Our department offers a broad range of technology consulting services for College faculty, staff and students. We consult and work with faculty on technology projects to promote research, teaching and outreach. We also work with staff to develop and implement technology solutions to improve College business processes. Further, we assist faculty, staff, and students with software and hardware selection and advise on effective use of technology.

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Academic Technology Resources
This service supports College faculty, staff and students by providing technologies and technology-enhanced spaces to support teaching and learning.

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Analysis and Development
Under this service, our department aims to support and improve the College's current and future business processes. Using business analysis and project management tools and techniques, our team analyzes existing or proposed business processes, identifies and evaluates potential solutions, and works with College faculty or staff to develop or implement technology solutions. This service also focuses on leveraging enterprise and user data to facilitate business processes, which includes analytics and use of data for reporting.

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Operations Management
The University's central IT unit provides end user support for the College faculty and staff and is the first point of contact for support requests. However, our department facilitates the College's end user support with central IT when necessary and retains some specialized end user support functions. This includes managing the replacement of College faculty, staff and lab computers as well as handling specialized technology requests escalated from central IT.

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Services

CDes IT Home

Technology Consulting

Academic Technology

Analysis and Development

Operations Management

 

Other Links

CDes IT Team

Computer Labs

 

TECHNOLOGY HELP

  Call  |  612-301-4357
  Chat  |  chat.it.umn.edu
  Email  |  help@umn.edu

Contact Information

College of Design

Saint Paul Offices

32 McNeal Hall, 1985 Buford Ave, St. Paul, MN 55108

P: 612-626-9068 | F: 612-625-1922

[directions and maps]

Minneapolis Offices

101 Rapson Hall, 89 Church St SE, Minneapolis, MN 55455

P: 612-626-9068 | F: 612-625-7525

[directions and maps]

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